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didXL

Use Case

DidXL is a Dutch-based company providing cloud telephony in 150 countries including DIDs and ITFS numbers looking to expand their portfolio and offer local SMS termination.

Needs

Most of their DIDs and numbers have local termination but they miss 2way SMS MO and MT capabilities including provisioning, routing, charging and billing​ An API based solution that could be integrated to their number inventory system and 3rd party SMS Gateways was required

Challenge

didXL is focused on inventory management and has own IT systems They are experts in their business but don’t have SMS and Messaging capabilities or API management

Action plan Enabld

Solution

2way-SMS APIs for number management

Managed Service

2way-SMS

Value created for didXL

“We onboarded 2way SMS capabilities in our tech stack by using Enabld SMS MO and MT APIs as a service. This gave us the required flexibility to manage number provisioning, billing, reporting. This is not easy to find in the market.​ Enabld APIs were easily integrated in our inventory system and got all necessary training to learn about SMS and number management”​ didXL expanded their offering from providing numbers with local access to enabling global conversations using SMS Infrastructure at scale.​”

DOTT

DOTT Telecom OÜ is a Telecommunication Service Provider based in Estonia, which acts on the international SMS exchange market has more than 60 agreements signed with telecommunications companies.

DOTT Telecom places value upon their world-class team, offering services at the highest levels of quality, and ensuring a maximum level of transparency with their clients.

Challenge

Because of the fast-growing SMS exchange market, DOTT Telecom had to securely and reliably deliver SMS services by handling large volumes of traffic, with prioritized throughput and redundancy, respecting the highest SLA requirements in the industry.

The company was looking to eliminate A2P bypass traffic, reduce spam, improve customer satisfaction and increase its revenues by creating a messaging strategy for international and national traffic.

Action plan Enabld

Solution

Enablers

SS7, SMPP, HTTP

Value created for Dott

The SMS Gateway permits DOTT Telecom to extend the number and type of connections of its customers and suppliers, simultaneously increasing the monthly traffic.

Thus, raising the company’s revenue, managing intelligently the traffic routing using performed rules and options. Just as importantly, the company obtained a powerful analytical and statistical tool for in-time decision-making.

NOVOTEL

NovoTel is a licensed International Gateway Operator (IGW) in Bangladesh providing premium CLI Termination using VOIP & TDM Technology.

Needs

NovoTel starts to develop SMS business with the main telecommunication partners in Bangladesh and abroad. Each of the partners has different requirements to connect via different protocols SS7, SMPP, and HTTP, which made Novotel find a solution to handle traffic between such protocols

Challenge

Enabld SMS Gateway supporting SS7, SMPP, HTTP, and SIP protocols, with Store & forward capabilities, was extended with the possibility to split long messages from HTTP and send them as concatenated SMS to SS7 and SMPP. 

For the vice-versa scenario Enabld SMS Gateway re-combine concatenated messages from SS7 and SMPP and send them as a long SMS to HTTP.

Action plan Enabld

Solution

Enablers

SS7, SMPP, HTTP

Value created for NovoTel

Novotel increased SMS traffic by diversifying the type of SMS, type of connectivity and routing, applying intelligent and advanced routing algorithms. 

Novotel converted voice partners into SMS partners and improved customer satisfaction, thus raising companies’ revenues.

ABCDev

ABCDev is a French-based company looking to diversify its activity portfolio by providing new communication services in order to attract new clients and upscale the existing ones​

Needs

Most of the existing clients needed better ways to reach their customers. 

A plug & play solution for a quick go-to-market strategy​ was aimed.

Challenge

ABCDev is an IT-oriented company. It had little knowledge about the CPaaS solutions, the focus was on  support and assistance.​

Action plan Enabld

Enablers

Notifications​, Bulk SMS

Value created for ABCDev

“We have expanded our offer by upscaling our existing clients and providing a direct channel of communications with their customers via SMS. It’s mainly used for informational SMS and notifications. 

The selling point was the easy-to-use interface and the high availability. Enabld went the extra mile by facilitating the connection with the aggregators needed to start the activity. As a result, we increase customer satisfaction and grew sales by 30%”.